I think I was wrongly charged for visa fees by the French embassy/consulate, what can I do ?

Members of the CERN personnel are entitled to freedom of access to, and residence on, French territory without visa charges and without delay under Article XI § 2 of the Status Agreement between CERN and France dated 13 September 1965, as revised on 16 June 1972.

If you think you were wrongly charged for visa fees by the French embassy/consulate competent for your usual place of residence, please contact the Users Office.