Welcome to the Users Office

 

Providing registration and support services to CERN Associated Members of Personnel:

Users, Cooperation Associates (COAS) and Visiting Scientists (VISCs)

Emergency support

 

Crossing borders:

Contacts and information for France and Switzerland in case of difficulties at the borders.

Ukraine:

Resource page for those affected by the war in Ukraine.

Resource page for MPAs who are affiliated to Russian or Belarusian institutes, including JINR. 

 

 

Latest News

Webinar Recording - Allianz Care Healthcare P...

10 May, 2023

Private household employees: New procedure fo...

19 April, 2023

Taxation in France (2023 declaration of incom...

29 March, 2023
See all official CERN news

 

How can we help ? 

Pre-arrival formalities and information

Visa - Pre-registration - Insurance - Accommodation - Cost of living and adequate resources - Culture

First day @CERN and onboarding period

Access to the site - Computing account - Courses - Rules and regulations - Onboarding - CERN services

Life @ CERN and life in the local area

CERN services and amenities - Practical information on life in France and Switzerland

Health insurance and social security for MPAs

Rules and requirements - Allianz Care Healthcare Plan for CERN MPAs

Swiss and French residence permits

Initial application - Renewal - Loss and theft - Removal - Cancellation

Contractual changes and personal situation

Declaration of changes (status; institute; family; identity; etc.) - Termination of contract

 

 

Dedicated Resources

Team Leaders' corner

Resources for CERN Team Leaders and Deputy Team Leaders

Admins' corner

Resources for Experiment Secretariats, GAOs and DAOs