Due to safety measures taken by CERN, the number of users allowed in the Users’ Office is limited.
Please make an appointment through the booking system before visiting us.

We remind you that Swiss and French cards can be handed over and collected at building 55.

For urgent matters, please send an email to users.office@cern.ch

Quarantine
Travel restrictions for professional and private purposes.
Anyone returning from a country/area with a high risk for COVID-19 infections classified as such by either Switzerland (on the list at any point in the 10 days before entry into Switzerland) or France (on the list at any point in the 14 days before entry into France), will be required to respect the CERN mandatory quarantine of 14 days. A negative test result does not exempt the persons from the CERN mandatory quarantine requirement or shorten the quarantine period.

Please read the information about travel restrictions in Switzerland and France and consult the FAQ related to travel and leave matters.

Quarantine : Hotels in France and Switzerland

Newcomers : Measures and requirements - COVID-19

COVID-19 Related Information